The Citizen's Charter of the Municipality of Romblon outlines the public services we offer, the requirements, the procedures, and the standard processing times — in compliance with Republic Act No. 11032 (Ease of Doing Business and Efficient Government Service Delivery Act of 2018).
Browse our Services Directory for the full list of frontline services and their corresponding requirements.
Our Service Standards
- Simple transactions: 3 working days
- Complex transactions: 7 working days
- Highly technical transactions: 20 working days
Feedback Mechanism
We value your feedback. You may file your feedback or complaints through our Contact Page or directly at the Public Assistance and Complaints Desk at the Municipal Hall.